Tagging: Customer Experience
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UX and CX: Same Language; Different Dialects
@jmspoolβs take on the origin stories of UX and CX, and how shifting from a role to skill mindset alongside a mixed methods approach can offer more impact.
@jmspoolβs take on the origin stories of UX and CX, and how shifting from a role to skill mindset alongside a mixed methods approach can offer more impact.