TBM 50/53: The Curse of Success Metrics
🔗️ @johncutlefish shares his observations of why teams find success metrics challenging and how to help them make more impactful progress. https://cutlefish.substack.com/p/tbm-5053-the-curse-of-success-metrics
- Uncertainty is a good thing, it means there is opportunity to learn and make change.
- Be flexible. Follow the spirit of experimentation and try something different.
- Create a culture of safe failure and encouraged learning.
Consider the term “success metric”. We’ve already jinxed the effort. We are already afraid of failing and learning.