Collecting

1. New book WEEK!

   My Near Future Laboratory book order arrived! …and thus completing my towering tsundoku pile.

   

2. New book day… AGAIN!

   Really excited to get stuck into this one! This is Service Design Doing. ‘Doing’ being the operative word.

   

3. Service Design Breakfast countdown

   Starting a 2-week countdown for the Service Design Breakfast at @Clearleft HQ. Looking forward to hanging out with some brilliant brains of Brighton & Hove and East Sussex on Thursday morning 7th May. https://servicedesignbreakfast.com/

4. New book day!

   Nothing like a new book being delivered. Thanks for the recommendation Jason Mesut!

   

5. Cycles: 20260119-20260419

   Cycles: my no-pressure weeknotes. Distant memories.

6. Tintering with my website again

   I’ve caught a bug over the weekend. That one where you end up tinkering with your website for hours on end. This is a happy place.

7. The Curse of the Competent Service Designers / Chad & Jin / Inside Service Design #11

   What happens when a service design professional does their job well... Usually? Absolutely nothing. No organizational gears grind. No customers complain. No one panics. You did your job, so the disaster simply stayed in your head instead of becoming a reality. I sat down with Jin Wan and Chad Cheverier for the this episode of Inside Service Design to talk about this "great enabler" trap.

8. RSS Data Breach

   “My RSS feed has had a data breach. Your personal information may be compromised.”… said nobody ever.

9. Cycles: 20260113-20260118

   Cycles: my no-pressure weeknotes. Flashes of inspiration.

10. Cycles: 20250925-20260112

    Cycles: my no-pressure weeknotes. Leaves turn over.