Tagging: Research
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Interviewing Users
Jakob Nielsen’s advice on interviews.
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5 Steps to Create Good User Interview Questions By @Metacole — A Comprehensive Guide
5 Steps to Create Good User Interview Questions By @Metacole — A Comprehensive Guide
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What Really Matters - Focusing on Top Tasks
My notes on researching Gerry McGovern’s Top Tasks article for an upcoming project
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How to Stop UX Research being a Blocker
@ben_ralph has some interesting ideas on how research can co-exist within agile teams with foundational and directional research.
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Takeaways from Jan Chipchase’s Field Research Masterclass
When you have the opportunity to add new methods to your UX research toolkit, grasp that opportunity with both hands!
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The journalism user research relationship
@greggcorp outlines the relationships between journalism and user research.
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Practical tips in running your first diary study - pt.1
Running a diary study can be tough work. Here are a few tips to start you off on the right foot.
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Building a Research Repo when you don’t know how
@hugofroesUX shares some valuable lessons from building a research library.
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Why UX Research should not be a solo show
Probably the best explanation of Research Ops I’ve read yet, I particularly like @saritarink’s actor and production team comparison.
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Cognitive Mapping in User Research
@segibb’s thorough explanation applying the cognitive mapping method for user research.
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Here’s what to do when user research doesn’t fit in a sprint
@jseiden’s thoughts on Agile and research.
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Shadowing & dogfooding… or how we research for Monzo’s internal product
@thea_aj lifts the lid on how Monzo researches for internal products.
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Making Research Count by Cyd Harrell
@adactio shares a live blogging of @cyd-harrell’s Event Apart talk Making Research Count.
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Getting all emotional with BERT
A good introduction to the BERT (bipolar emotional response testing) technique.
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How to Measure Emotion
@dannyhearn_me’s introduction to measuring emotion using the BERT technique.
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We need to stop talking about usability testing…
Christina Li of @melonxdesign waxes lyrical about asking the right questions and choosing the right research method.
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From insights to actions. Or, what should we do with this research?
@leisa explains what steps need to be taken to make research actionable, what questions need to be asked and who needs to be involved.
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Five dysfunctions of ‘democratised’ research. Part 1 – Speed trumps validity
@leisa’s calls out the tradeoffs of compromising speed with validity, the first of five research dysfunctions.
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The Horizon of Inquiry – To find time for research, don’t fight the flow—fit into it
@mulegirl shares a model of fitting research into the flow of continuous work.
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Five dysfunctions of ‘democratised’ research. Part 2 – Researching in our silos leads to false positives
@leisa’s second post about the common dysfunctions about ‘democratised’ research, this focusing on researching in silos, the query effect and false positives.
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User research plans - who cares and how to write one
@productherapist’s solid advice, and template, for writing a research plan for more focused research and more actionable results.
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Elevate your research objectives - Write better research objectives to get better insights
@productherapist explains how to refine your research objectives to gain better results from your research.
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Five dysfunctions of ‘democratised’ research. Part 3 – Research as a weapon
The third part in @leisa’s blog post series about scaling research. This post covering when team relationships go sour and research is ‘weaponised’.
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5 steps to better research
Time and again, decisions made during a research project come back to haunt us. Square up to the usual suspects and take 5 steps toward delivering better research.
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Reconciling the Differences in Our Data: A Mixed-Methods Research Story
Caryn Kieszling and Sera Mirchandani show us how we can avoid conflict and provide better recommendations when we unite qual and quant with a mixed-methods approach.
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Ethical Maturity in User Research
@maria_rosala from Nielsen Norman Group writes about ethical maturity in user research and their assessment.
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It’s Never a Good Time to Do Research
@mulegirl’s take on the excuses we make not to run a research study and accepting the discomfort of asking questions.
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Themes Don’t Just Emerge - Coding the Qualitative Data
Erika Yi’s quick guide to qualitative coding for research analysis.
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Business Origami: A Method For Service Design
Chenghan Ke shares some useful tips for conducting a Business Origami collabirtive research session.
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Business Origami
Rachel Jones gives an in-depth overview of the Business Origami research method.
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Combining quantitative and qualitative data
Some really interesting thinking by @steph_marsh81 about qual+quant and where research findings should exist.
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Five dysfunctions of ‘democratised’ research. Part 4 – Quantitative fallacies
@leisa’s fourth post about scaling research, this addressing the risks of quantitative research.
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Cognitive Walkthroughs
Brad Dalrymple gives an overview of the cognitive walkthrough method and shares a useful test spreadsheet template.
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How to Conduct a Cognitive Walkthrough
IXD Foundation overview of the cognitive walkthrough method.
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The 4 questions to ask in a cognitive walkthrough
Dr. David Travis outlines the 4 questions to ask during a cognitive walkthrough and gives some useful real-world relatable examples.
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How to use Google Analytics for UX Research
@kristi_bee has written a great primer for using Google Analytics for UX research.
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The ultimate guide to Google Analytics for UX designers
@aliceemmwalker gives some great advice for using Google Analytics for UX designers.
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Using content strategy to present your research findings
@Minette_78 gives some great advice for presenting research findings from a content strategy perspective.
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Analyse a research session
An outline of analysing research sessions from the gov.uk Service Manual.
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@keithemmerson’s gives some great advice about observing research sessions.
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More, Broader, Faster: A Brief Intro to Effective Remote Research
@productherapist’s tips for better remote research.
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Democratization is our Job
@beh_zod describes the importance of democratising research.
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My work life as a Global UX Researcher at Uber
@egomezspain describes his life as a global UX researcher.
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Scaling UX Research: how to train an army of (non)researchers
@egomezspain’s argument for training non-researchers and tips for doing so.
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Undemocratising User Research
@SaswatiSM’s argument against democratised research.
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Zoompathy. Coming to a research project near you?
@bowmast on the importance of context in qualitative, the tradeoffs we incur with remote research and how to challenge them.
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A simple technique for evaluating content
Pete Gale’s brilliant highlighter technique for testing content.
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Testing content and user research
Jonathan Richardson outlines some techniques for researching and testing content.
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Accessibility in UX research
Michelle Parfitt gives 10 valuable tips when testing for accessibility.
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Tips for Accessibility-Aware Research
W3C RDWG (Research and Development Working Group) outlines for considering accessibility in research.
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A Comprehensive Guide to Accessible User Research: Part 1 – Project Planning
@BrianGrellmann’s first blog post of a series about taking an inclusive approach to accessibility in design research.
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New book! Dr. Smartphone: An Ethnography of Mobile Phone Repair Shops.
An absolutely fascinating look at the the culture of mobile phone repair shops. I want this book!
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The role of research in Design Systems
A decent overview of design systems with a slight hintof how research could play it’s part.
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Writing UX Research Objectives — Using S.M.A.R.T. Goals Method
Edward Beebe-Tron introduces the benefit of setting research objectives using the S.M.A.R.T. goals method.
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How to embrace inclusivity in UX research
Kelly Erickson gives some useful tips on how to make our research more inclusive.
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It’s okay: Advice for research newcomers
I recently responded to a community post asking for advice for settling nerves during a first time customer research activity.
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Engineering a better design test
How can we adapt our tools for better testing?