Tagging: Collaboration
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Service mapping to make friends and influence stakeholders
Louise Nicholas and Katherine Wastell of Co-op explain the benefits of service mapping with stakeholders.
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From insights to actions. Or, what should we do with this research?
@leisa explains what steps need to be taken to make research actionable, what questions need to be asked and who needs to be involved.
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Five dysfunctions of ‘democratised’ research. Part 2 – Researching in our silos leads to false positives
@leisa’s second post about the common dysfunctions about ‘democratised’ research, this focusing on researching in silos, the query effect and false positives.
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Five dysfunctions of ‘democratised’ research. Part 3 – Research as a weapon
The third part in @leisa’s blog post series about scaling research. This post covering when team relationships go sour and research is ‘weaponised’.
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5 steps to better research
Time and again, decisions made during a research project come back to haunt us. Square up to the usual suspects and take 5 steps toward delivering better research.
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Reconciling the Differences in Our Data: A Mixed-Methods Research Story
Caryn Kieszling and Sera Mirchandani show us how we can avoid conflict and provide better recommendations when we unite qual and quant with a mixed-methods approach.
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Critique your shortcut to better designs
@chrishow shares some inspiring advice for better design outcomes by running design critiques.
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An Introduction to Modern Product Discovery Practices
@ttorres’s product discovery keynote from Productized Conference 2016.
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Democratization is our Job
@beh_zod describes the importance of democratising research.
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Scaling UX Research: how to train an army of (non)researchers
@egomezspain’s argument for training non-researchers and tips for doing so.
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Undemocratising User Research
@SaswatiSM’s argument against democratised research.
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Pain in the arse
Pain in the arse – When life messes with your best-laid plans.