Tagging: Interview
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What makes a good question
Part of Chris How’s three-parter blog post ’How to get better answers from asking better questions’, this post walks you through 8 top tips for forming better questions for customer and stakeholder interviews, and surveys.
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Interviewing Users
Jakob Nielsen’s advice on interviews.
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5 Steps to Create Good User Interview Questions By @Metacole — A Comprehensive Guide
5 Steps to Create Good User Interview Questions By @Metacole — A Comprehensive Guide
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Cognitive Mapping in User Research
@segibb’s thorough explanation applying the cognitive mapping method for user research.
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The most important moments to talk to users
Jordan Jackson outlines the two most important moments to speak to customers.
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Conducting an effective stakeholder interview
@bpusability shares buckets of really useful questions for stakeholder interviews. A really fantastic post!
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It’s okay: Advice for research newcomers
I recently responded to a community post asking for advice for settling nerves during a first time customer research activity.