Collecting

1. Offline Homebrewing

   Going Offline - Adventures online/offline at the rebooted Homebrew Website Club @clearleft

2. JTBD Analytics - What jobs are site visitors trying to get done?

   An interesting method of surfacing jobs from website analytics data such as search logs.

3. Running in Circles

   @rjs sheds light on the uphill struggles and responsibilities of protecting the agile team.

4. Job Stories — Best Friend of Sales

   @sboyd47 suggests how job stories could benefit the entire organisation but more specifically sales by offering an extended emotional shared-language.

5. How to Stop UX Research being a Blocker

   @ben_ralph has some interesting ideas on how research can co-exist within agile teams with foundational and directional research.

6. Usability Heuristics for Bots

   A great read by @thekevinscott on applying Jakob Nielsen’s usability heuristics to chatbot design. Includes a handful of examples too.

7. Empathy in Design

   @ClaraGaggero from @special_proj on the pillar of Design Thinking - empathy.

8. Designing features using Job Stories

   Maish Nichani offers some great examples and advice for designs using the JTBD framework.

   JTBD research aims to understand jobs:

   • What the job is hired to do
   • In what situations are they needed
   • Challenges in completing
   • Criteria of evaluating success

9. Designing features using Job Stories

   Alan Klement explaining how JTBD job stories can help during the feature design phase. Bonus urls to comments highlights!

   Bonus urls to comments highlights:

   • Problem space vs solution space{:target="_blank"}
   • Cognative bias and personas{:target="_blank"}
   • Original intended design of user stories{:target="_blank"}

10. Homebrewing Again

    Homebrewing again - Attempting an automated POSSE webmention via brid.gy at tonight’s Homebrew Website Club