Chronologically
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User personas - don’t let them die…
Anna Miedzianowska’s advice on keeping personas alive, improving cross-team buy-in, and including them into your daily process.
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A designer’s guide to Parkinson’s Law of Triviality
Daniel Burka from Google Ventures shares techniques of how to manage misaligned team focus and prevent “bikeshedding”.
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What makes a good question
Part of Chris How’s three-parter blog post ’How to get better answers from asking better questions’, this post walks you through 8 top tips for forming better questions for customer and stakeholder interviews, and surveys.
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Notes from Andy Budd’s UserTesting Webinar
My notes from Andy Budd’s UserTesting webinar entitled Defeat the status quo - how to run the perfect digital project.
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The Lean Event — Day One
Matt Jukes’ live blog notes from day one The Lean Event, Brighton, UK.
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The Art of Storytelling
Julie Zhuo talks of the power of story telling, timing and understanding people.
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Small Team Lean UX Advice From The userexperiencedesign.slack.com Community
Preserving some sound advice from the userexperiencedesign.slack.com community on small team Lean UX in a mature company with little/no previous user research.
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Unicorns don’t exist. Generalists do.
Emmet Connolly from Intercom explains the merits of generalist and specialist designers and who and when to add to your team.
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The User’s Journey
Donna Lichaw describes the process of story mapping to discover the “why” of user behaviour and validate design hypothesis.
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Five reasons why design sprints are the best way to kick off a new product initiative
Joshua Porter explains the value of research, divergent and convergent design, prototyping and usability testing over an intensive five day design sprint.