Tagging: User Experience

1. UX and CX: Same Language; Different Dialects

   @jmspool’s take on the origin stories of UX and CX, and how shifting from a role to skill mindset alongside a mixed methods approach can offer more impact.

   Mixed methods for the win!

   Creating an integrated team, with both the skills of large-sample quantitative analytical modeling and small-sample qualitative ethnographic studies, provides a powerful combination. Integrated teams have a wider toolset to apply to complex challenges.

2. General Assembly - User Experience Design - Week 03

   Week 3 roundup of User Experience Design course at General Assembly, London.

3. General Assembly - User Experience Design - Week 02

   Week 2 roundup of User Experience Design course at General Assembly, London.

4. General Assembly - User Experience Design - Week 01

   A round up of my first week on the User Experience Design course at General Assembly, London.

5. UX Design and Service Design are Growing Ever Closer

   Andy Budd’s take on the similarities and inevitable merging of UX Design and Service Design.

6. Why I can’t convince executives to invest in UX (and neither can you)

   Jared Spool explains there is no silver bullet to gaining executive UX buy-in. Instead, a tactful discovery of executive convictions that could leverage a sympathy for UX

7. Notes from Andy Budd’s UserTesting Webinar

   My notes from Andy Budd’s UserTesting webinar entitled Defeat the status quo - how to run the perfect digital project.

8. Small Team Lean UX Advice From The userexperiencedesign.slack.com Community

   Preserving some sound advice from the userexperiencedesign.slack.com community on small team Lean UX in a mature company with little/no previous user research.

9. UX Camp Brighton 2016

   Notes from UX Camp Brighton 2016 sessions

10. What is User Experience?

    After some self-reflection this week, I’ve tried to come up with my own answer to the question “What is User Experience?”