Tagging: Metric

1. TBM 50/53: The Curse of Success Metrics

   @johncutlefish shares his observations of why teams find success metrics challenging and how to help them make more impactful progress.

   1. Uncertainty is a good thing, it means there is opportunity to learn and make change.
   2. Be flexible. Follow the spirit of experimentation and try something different.
   3. Create a culture of safe failure and encouraged learning.

   Consider the term "success metric". We've already jinxed the effort. We are already afraid of failing and learning.

2. Metrics Mountain - a realistic visualisation of any customer lifecycle metrics

   @jboogie makes a suggested replacement for the funnel metaphor. Introducing the Metrics Mountain.