Tagging: Service Design
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UX Design and Service Design are Growing Ever Closer
Andy Buddβs take on the similarities and inevitable merging of UX Design and Service Design.
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Service mapping to make friends and influence stakeholders
Louise Nicholas and Katherine Wastell of Co-op explain the benefits of service mapping with stakeholders.
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What big corporates often get wrong about Service Design
Fantastic article by Douglas M. Smith about the 5 mistakes big corps make with Service Design.
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Fast Forward episode 2 - Future Supermarkets: Scan Purchase for Maximum Score
I appeared on the Fast Forward podcast to speak about the design of retail grocery shopping experiences.