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Collecting:

• Colour Review - What you need to know about colors & accessibility

  🔗️ A very nice colour contrast AA and AAA accessibility checker.

• Omni-cancel

  🤔️ I’ve just been told about of a great experience using a taxi service telephone channel

• Homebrew Tags

  🤔️ Twisting off the lid of my website and adding tags at Homebrew Website Club

• The journalism user research relationship

  🔗️ @greggcorp outlines the relationships between journalism and user research.

• Home-brew

  🤔️ Home-brewing - Adding @clagnut’s hyphenation and other offline enhancements

• Offline Homebrewing

  🤔️ Going Offline - Adventures online/offline at the rebooted Homebrew Website Club @clearleft

• JTBD Analytics - What jobs are site visitors trying to get done?

  🔗️ An interesting method of surfacing jobs from website analytics data such as search logs.

• Running in Circles

  🔗️ @rjs sheds light on the uphill struggles and responsibilities of protecting the agile team.

• Job Stories — Best Friend of Sales

  🔗️ @sboyd47 suggests how job stories could benefit the entire organisation but more specifically sales by offering an extended emotional shared-language.

• How to Stop UX Research being a Blocker

  🔗️ @ben_ralph has some interesting ideas on how research can co-exist within agile teams with foundational and directional research.

• Usability Heuristics for Bots

  🔗️ A great read by @thekevinscott on applying Jakob Nielsen’s usability heuristics to chatbot design. Includes a handful of examples too.

• Empathy in Design

  🔗️ @ClaraGaggero from @special_proj on the pillar of Design Thinking - empathy.

• Designing features using Job Stories

  🔗️ Maish Nichani offers some great examples and advice for designs using the JTBD framework. Read my notes

• Designing features using Job Stories

  🔗️ Alan Klement explaining how JTBD job stories can help during the feature design phase. Bonus links to comments highlights! Read my notes

• Homebrewing Again

  🤔️ Homebrewing again - Attempting an automated POSSE webmention via brid.gy at tonight’s Homebrew Website Club

• What Really Matters - Focusing on Top Tasks

  🔗️ My notes on researching Gerry McGovern’s Top Tasks article for an upcoming project Read my notes

• You’re the designer, isn’t this your job?

  🤔️ You’re the designer, isn’t this your job? - Thoughts on collaborative UX + Dev sessions

• Smartphone vs Dumbphone - where’s the middle ground?

  🤔️ Is going “full dumbphone” really necessary? Here’s my thoughts on dumbing down the smartphone

• Taking time to form a writing habit

  🤔️ I’m taking time out to write in hopes of forming a healthier habit

• Shared understanding - Keeping your assumptions in check

  🤔️ Build better shared understanding by leading from a macro to micro level

• HTML Prototyping 101 - Offline Mode

  🤔️ HTML Prototyping 101 - Build with the assumption you’ll be demoing them without an internet connection

• 5 Steps to Create Good User Interview Questions By @Metacole — A Comprehensive Guide

  🔗️ 5 Steps to Create Good User Interview Questions By @Metacole — A Comprehensive Guide Read my notes

• Interviewing Users

  🔗️ Jakob Nielsen’s advice on interviews. Read my notes

• UX Design and Service Design are Growing Ever Closer

  🔗️ Andy Budd’s take on the similarities and inevitable merging of UX Design and Service Design.

• Service or servitude — are you a superhero or a slave?

  🔗️ An inspirational post by Carlos from Happy Startup School discussing the idea of “service vs servitude”.

• Why I can’t convince executives to invest in UX (and neither can you)

  🔗️ Jared Spool explains there is no silver bullet to gaining executive UX buy-in. Instead, a tactful discovery of executive convictions that could leverage a sympathy for UX.

• User personas - don’t let them die…

  🔗️ Anna Miedzianowska’s advice on keeping personas alive, improving cross-team buy-in, and including them into your daily process.

• A designer’s guide to Parkinson’s Law of Triviality

  🔗️ Daniel Burka from Google Ventures shares techniques of how to manage misaligned team focus and prevent “bikeshedding”.

• What makes a good question

  🔗️ Part of Chris How’s three-parter blog post ’How to get better answers from asking better questions’, this post walks you through 8 top tips for forming better questions for customer and stakeholder interviews, and surveys.

• The Lean Event — Day One

  🔗️ Matt Jukes’ live blog notes from day one The Lean Event, Brighton, UK.

• The Art of Storytelling

  🔗️ Julie Zhuo talks of the power of story telling, timing and understanding people.

• Unicorns don’t exist. Generalists do.

  🔗️ Emmet Connolly from Intercom explains the merits of generalist and specialist designers and who and when to add to your team.

• The User’s Journey

  🔗️ Donna Lichaw describes the process of story mapping to discover the “why” of user behaviour and validate design hypothesis.

• Five reasons why design sprints are the best way to kick off a new product initiative

  🔗️ Joshua Porter explains the value of research, divergent and convergent design, prototyping and usability testing over an intensive five day design sprint.

• 8 common dysfunctions of design teams—and what to do about them

  🔗️ John Zeratsky highlights common dysfunctional practices within design teams and how to go about changing the team culture to build better products.

• Incomplete List of Mistakes in the Design of CSS

  🔗️ After battling for roughly two hours with z-index on a responsive navigation layout this list of CSSWG mistakes makes me feel slightly better.

• Color vs. Contrast

  🔗️ Piotr Koczorowski explains effectiveness of contrasts in UI design.

• Outcomes, not outputs

  🔗️ Ben Sauer on leaving solutions assumptions and baggage at the door, addressing the change not the thing, and suggests how we as designers can stay focused. There’s also a mountain bike analogy, so it ticks all the boxes.

• The 5 UI States

  🔗️ Scott Hurff breaks down the five UI states and how, when designed cohesively, it can lead to better user interfaces and experiences.

• Lowering the barriers

  🔗️ Charlotte Spencer gives advice on lowing the entry point for your open source projects.

• Eric Meyer on content blockers

  🔗️ Eric Meyer’s honest take on the content blocking introduced in iOS9 and the positive opportunities it presents.

• Jekyll collections are hard

  🤔️ After muddling along for a few hours with Jekyll collections, I now have a home for my thoughts and links. Now to #POSSE #indieweb

• Indie Web Camp Homepage

  🔗️ This is a great resource for starting to take the next steps to owning your own data.