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• Collecting

Collecting:

• JTBD Analytics - What jobs are site visitors trying to get done?

  🔗 An interesting method of surfacing jobs from website analytics data such as search logs.

• Running in Circles

  🔗 @rjs sheds light on the uphill struggles and responsibilities of protecting the agile team.

• Job Stories — Best Friend of Sales

  🔗 @sboyd47 suggests how job stories could benefit the entire organisation but more specifically sales by offering an extended emotional shared-language.

• How to Stop UX Research being a Blocker

  🔗 @ben_ralph has some interesting ideas on how research can co-exist within agile teams with foundational and directional research.

• UX Research Usability Labs in London and Other UK Cities

  📝 A list of UX research usability labs in and around London and other major UK cities. Read my notes

• Usability Heuristics for Bots

  🔗 A great read by @thekevinscott on applying Jakob Nielsen’s usability heuristics to chatbot design. Includes a handful of examples too.

• Empathy in Design

  🔗 @ClaraGaggero from @special_proj on the pillar of Design Thinking - empathy.

• Designing features using Job Stories

  🔗 Maish Nichani offers some great examples and advice for designs using the JTBD framework. Read my notes

• Designing features using Job Stories

  🔗 Alan Klement explaining how JTBD job stories can help during the feature design phase. Bonus links to comments highlights! Read my notes

• Homebrewing Again

  🤔 Homebrewing again - Attempting an automated POSSE webmention via brid.gy at tonight’s Homebrew Website Club

• What Really Matters - Focusing on Top Tasks

  🔗 My notes on researching Gerry McGovern’s Top Tasks article for an upcoming project Read my notes

• You’re the designer, isn’t this your job?

  🤔 You’re the designer, isn’t this your job? - Thoughts on collaborative UX + Dev sessions

• Smartphone vs Dumbphone - where’s the middle ground?

  🤔 Is going “full dumbphone” really necessary? Here’s my thoughts on dumbing down the smartphone

• Taking time to form a writing habit

  🤔 I’m taking time out to write in hopes of forming a healthier habit

• Shared understanding - Keeping your assumptions in check

  🤔 Build better shared understanding by leading from a macro to micro level

• HTML Prototyping 101 - Offline Mode

  🤔 HTML Prototyping 101 - Build with the assumption you’ll be demoing them without an internet connection

• 5 Steps to Create Good User Interview Questions By @Metacole — A Comprehensive Guide

  Read my notes

• Interviewing Users

  🔗 Jakob Nielsen’s take on the similarities and inevitable merging of UX Design and Service Design. Read my notes

• UX Design and Service Design are Growing Ever Closer

  Andy Budd’s take on the similarities and inevitable merging of UX Design and Service Design.

• Service or servitude — are you a superhero or a slave?

  An inspirational post by Carlos from Happy Startup School discussing the idea of “service vs servitude”.

• Why I can’t convince executives to invest in UX (and neither can you)

  Jared Spool explains there is no silver bullet to gaining executive UX buy-in. Instead, a tactful discovery of executive convictions that could leverage a sympathy for UX.

• User personas - don’t let them die…

  Anna Miedzianowska’s advice on keeping personas alive, improving cross-team buy-in, and including them into your daily process.

• A designer’s guide to Parkinson’s Law of Triviality

  Daniel Burka from Google Ventures shares techniques of how to manage misaligned team focus and prevent “bikeshedding”.

• What makes a good question

  Part of Chris How’s three-parter blog post ’How to get better answers from asking better questions’, this post walks you through 8 top tips for forming better questions for customer and stakeholder interviews, and surveys.

• The Lean Event — Day One

  Matt Jukes’ live blog notes from day one The Lean Event, Brighton, UK.

• The Art of Storytelling

  Julie Zhuo talks of the power of story telling, timing and understanding people.

• Unicorns don’t exist. Generalists do.

  Emmet Connolly from Intercom explains the merits of generalist and specialist designers and who and when to add to your team.

• The User’s Journey

  Donna Lichaw describes the process of story mapping to discover the “why” of user behavior and validate design hypothesis.

• Five reasons why design sprints are the best way to kick off a new product initiative

  Joshua Porter explains the value of research, divergent and convergent design, prototyping and usability testing over an intensive five day design sprint.

• 8 common dysfunctions of design teams—and what to do about them

  John Zeratsky highlights common dysfunctional practices within design teams and how to go about changing the team culture to build better products.

• Incomplete List of Mistakes in the Design of CSS

  After battling for roughly two hours with z-index on a responsive navigation layout this list of CSSWG mistakes makes me feel slightly better.

• Color vs. Contrast

  Piotr Koczorowski explains effectiveness of contrasts in UI design.

• Outcomes, not outputs

  Ben Sauer on leaving solutions assumptions and baggage at the door, addressing the change not the thing, and suggests how we as designers can stay focused. There’s also a mountain bike analogy, so it ticks all the boxes.

• The 5 UI States

  Scott Hurff breaks down the five UI states and how, when designed cohesively, it can lead to better user interfaces and experiences.

• Lowering the barriers

  Charlotte Spencer gives advice on lowing the entry point for your open source projects.

• Eric Meyer on content blockers

  Eric Meyer’s honest take on the content blocking introduced in iOS9 and the positive opportunities it presents.

• Jekyll collections are hard

  After muddling along for a few hours with Jekyll collections, I now have a home for my thoughts and links. Now to #POSSE #indieweb

• Indie Web Camp Homepage

  This is a great resource for starting to take the next steps to owning your own data.