Collecting
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How to Do a UX Review
@mrjoe gives a great introduction to the expert review method in this 24 Ways article.
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An Introduction to Modern Product Discovery Practices
@ttorres’s product discovery keynote from Productized Conference 2016.
Goal: learn fast
(Output » Outcome)
- Are we meeting stakeholder needs?
- Can customers us it?
- Do customers want a solution?
- Are we solving a problem customers care about?
- Are we droving toward a desired outcome?
The Opportunity Solution Tree: Desired Outcome (OKR) » Opportunity (JTBD/product strategy) » Solution » Experiment
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Getting your priorities right
@chrishow rounds up some useful prioritisation techniques for making difficult decisions.
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Five dysfunctions of ‘democratised’ research. Part 4 – Quantitative fallacies
@leisa’s fourth post about scaling research, this addressing the risks of quantitative research.
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What big corporates often get wrong about Service Design
Fantastic article by Douglas M. Smith about the 5 mistakes big corps make with Service Design.
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UX Research Incentive Calculator
Useful tool by @ethnio for calculating research incentive costs.
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Using behavioural economics default effect for positive impact.
@_ted_hunt’s great example of using behavioural economics default effect for positive impact.
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Combining quantitative and qualitative data
Some really interesting thinking by @steph_marsh81 about qual+quant and where research findings should exist.
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Business Origami
Rachel Jones gives an in-depth overview of the Business Origami research method.
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Business Origami: A Method For Service Design
Chenghan Ke shares some useful tips for conducting a Business Origami collabirtive research session.