Collecting

1. What makes a good question

   Part of Chris How’s three-parter blog post ’How to get better answers from asking better questions’, this post walks you through 8 top tips for forming better questions for customer and stakeholder interviews, and surveys.

2. The Lean Event — Day One

   Matt Jukes’ live blog notes from day one The Lean Event, Brighton, UK.

3. The Art of Storytelling

   Julie Zhuo talks of the power of story telling, timing and understanding people.

4. Unicorns don’t exist. Generalists do.

   Emmet Connolly from Intercom explains the merits of generalist and specialist designers and who and when to add to your team.

5. The User’s Journey

   Donna Lichaw describes the process of story mapping to discover the “why” of user behaviour and validate design hypothesis.

6. Five reasons why design sprints are the best way to kick off a new product initiative

   Joshua Porter explains the value of research, divergent and convergent design, prototyping and usability testing over an intensive five day design sprint.

7. 8 common dysfunctions of design teams—and what to do about them

   John Zeratsky highlights common dysfunctional practices within design teams and how to go about changing the team culture to build better products.

8. What is User Experience?

   After some self-reflection this week, I’ve tried to come up with my own answer to the question “What is User Experience?”

9. Incomplete List of Mistakes in the Design of CSS

   After battling for roughly two hours with z-index on a responsive navigation layout this list of CSSWG mistakes makes me feel slightly better.

10. Color vs. Contrast

    Piotr Koczorowski explains effectiveness of contrasts in UI design.