Links
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Colour Review - What you need to know about colors & accessibility
A very nice colour contrast AA and AAA accessibility checker.
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The journalism user research relationship
@greggcorp outlines the relationships between journalism and user research.
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JTBD Analytics - What jobs are site visitors trying to get done?
An interesting method of surfacing jobs from website analytics data such as search logs.
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Running in Circles
@rjs sheds light on the uphill struggles and responsibilities of protecting the agile team.
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Job Stories — Best Friend of Sales
@sboyd47 suggests how job stories could benefit the entire organisation but more specifically sales by offering an extended emotional shared-language.
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How to Stop UX Research being a Blocker
@ben_ralph has some interesting ideas on how research can co-exist within agile teams with foundational and directional research.
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Usability Heuristics for Bots
A great read by @thekevinscott on applying Jakob Nielsen’s usability heuristics to chatbot design. Includes a handful of examples too.
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Empathy in Design
@ClaraGaggero from @special_proj on the pillar of Design Thinking - empathy.
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Designing features using Job Stories
Maish Nichani offers some great examples and advice for designs using the JTBD framework.
JTBD research aims to understand jobs:
- What the job is hired to do
- In what situations are they needed
- Challenges in completing
- Criteria of evaluating success
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Designing features using Job Stories
Alan Klement explaining how JTBD job stories can help during the feature design phase. Bonus urls to comments highlights!
Bonus urls to comments highlights: