Chronologically

1. Offline Homebrewing

   Going Offline - Adventures online/offline at the rebooted Homebrew Website Club @clearleft

2. JTBD Analytics - What jobs are site visitors trying to get done?

   An interesting method of surfacing jobs from website analytics data such as search logs.

3. Takeaways from Jan Chipchase’s Field Research Masterclass

   When you have the opportunity to add new methods to your UX research toolkit, grasp that opportunity with both hands!

4. Productivity and the Feedback Loop

   I was graciously asked by @alexduloz to write something about productivity for The Human In The Machine project @humanthemachine. Here are my thoughts.

5. Running in Circles

   @rjs sheds light on the uphill struggles and responsibilities of protecting the agile team.

6. Job Stories — Best Friend of Sales

   @sboyd47 suggests how job stories could benefit the entire organisation but more specifically sales by offering an extended emotional shared-language.

7. How to Stop UX Research being a Blocker

   @ben_ralph has some interesting ideas on how research can co-exist within agile teams with foundational and directional research.

8. Usability Heuristics for Bots

   A great read by @thekevinscott on applying Jakob Nielsen’s usability heuristics to chatbot design. Includes a handful of examples too.

9. Empathy in Design

   @ClaraGaggero from @special_proj on the pillar of Design Thinking - empathy.

10. Designing features using Job Stories

    Maish Nichani offers some great examples and advice for designs using the JTBD framework.

    JTBD research aims to understand jobs:

    • What the job is hired to do
    • In what situations are they needed
    • Challenges in completing
    • Criteria of evaluating success