Chronologically

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  1. The 4 questions to ask in a cognitive walkthrough

    Dr. David Travis outlines the 4 questions to ask during a cognitive walkthrough and gives some useful real-world relatable examples.

    The cognitive walkthrough is a formalised way of imagining people’s thoughts and actions when they use an interface for the first time.

    4 questions during a cognitive walkthrough

    1. Will the customer realistically be trying to do this action?
    2. Is the control for the action visible?
    3. Is there a strong url between the control and the action?
    4. Is feedback appropriate?