Tagging: Research

1. What people say and do: a visual metaphor

   Oh hi, don’t mind me, I’m just going to park this big red bus here as a visual metaphor to remind us that, when usability testing, to **focus on what people do** *rather than what they say*.

   

2. The Clearleft Podcast: Measuring Design

   The smart folks at Clearleft and co. discuss what can, can’t, should and shouldn’t be measured of design and user experiences.

3. One Scientist Painstakingly Establishes a Chronology for More than 100 Surviving Prints of ‘The Great Wave’ by Hokusai

   Capucine Korenberg’s astonishing scientific research study into the chronology and composition of over 100 Hokusai’s ‘The Great Wave’ impressions.

4. Research Thing Global Accessibility Awareness Day

   A superb couple of insightful and practical lunchtime talks from Gabe Fender from Thoughtworks and Emma Dyer from Alzheimer's Society. I’m a big fan of these midday brain-food sessions. #globalaccessibilityawarenessday

   

5. AI Fireside Chat - Scott Salisbury and Matt Garbutt - DIBI Conference 2023.

   Thirty minutes of honest conversation about the inputs and outputs of machine learning, what drives our motivation to use it and the ethics of our choices. There were some really interesting questions from a research standpoint that makes me want to track down the other talks.

6. Engineering a better design test

   How can we adapt our tools for better testing?

7. It’s okay: Advice for research newcomers

   I recently responded to a community post asking for advice for settling nerves during a first time customer research activity.

8. Fast Forward episode 2 - Future Supermarkets: Scan Purchase for Maximum Score

   I appeared on the Fast Forward podcast to speak about the design of retail grocery shopping experiences.

9. How to embrace inclusivity in UX research

   Kelly Erickson gives some useful tips on how to make our research more inclusive.

10. Clearleft Podcast Season 02 Episode 04 - Prototyping

    I joined Jeremy Kieth on the Clearleft podcast to speak about the value of prototyping in the design process.

11. Writing UX Research Objectives — Using S.M.A.R.T. Goals Method

    Edward Beebe-Tron introduces the benefit of setting research objectives using the S.M.A.R.T. goals method.

12. The role of research in Design Systems

    A decent overview of design systems with a slight hintof how research could play it’s part.

13. New book! Dr. Smartphone: An Ethnography of Mobile Phone Repair Shops.

    An absolutely fascinating look at the the culture of mobile phone repair shops. I want this book!

14. A Comprehensive Guide to Accessible User Research: Part 1 – Project Planning

    @BrianGrellmann’s first blog post of a series about taking an inclusive approach to accessibility in design research.

15. Tips for Accessibility-Aware Research

    W3C RDWG (Research and Development Working Group) outlines for considering accessibility in research.

16. Accessibility in UX research

    Michelle Parfitt gives 10 valuable tips when testing for accessibility.

17. Testing content and user research

    Jonathan Richardson outlines some techniques for researching and testing content.

18. A simple technique for evaluating content

    Pete Gale’s brilliant highlighter technique for testing content.

19. Zoompathy. Coming to a research project near you?

    @bowmast on the importance of context in qualitative, the tradeoffs we incur with remote research and how to challenge them.

20. Undemocratising User Research

    @SaswatiSM’s argument against democratised research.

21. Scaling UX Research: how to train an army of (non)researchers

    @egomezspain’s argument for training non-researchers and tips for doing so.

22. My work life as a Global UX Researcher at Uber

    @egomezspain describes his life as a global UX researcher.

23. Democratization is our Job

    @beh_zod describes the importance of democratising research.

24. More, Broader, Faster: A Brief Intro to Effective Remote Research

    @productherapist’s tips for better remote research.

25. Don't jump: My tips for interpreting user research

    @keithemmerson’s gives some great advice about observing research sessions.

26. Analyse a research session

    An outline of analysing research sessions from the gov.uk Service Manual.

27. Using content strategy to present your research findings

    @Minette_78 gives some great advice for presenting research findings from a content strategy perspective.

28. The ultimate guide to Google Analytics for UX designers

    @aliceemmwalker gives some great advice for using Google Analytics for UX designers.

29. How to use Google Analytics for UX Research

    @kristi_bee has written a great primer for using Google Analytics for UX research.

30. The 4 questions to ask in a cognitive walkthrough

    Dr. David Travis outlines the 4 questions to ask during a cognitive walkthrough and gives some useful real-world relatable examples.

31. How to Conduct a Cognitive Walkthrough

    IXD Foundation overview of the cognitive walkthrough method.

32. Cognitive Walkthroughs

    Brad Dalrymple gives an overview of the cognitive walkthrough method and shares a useful test spreadsheet template.

33. Five dysfunctions of ‘democratised’ research. Part 4 – Quantitative fallacies

    @leisa’s fourth post about scaling research, this addressing the risks of quantitative research.

34. Combining quantitative and qualitative data

    Some really interesting thinking by @steph_marsh81 about qual+quant and where research findings should exist.

35. Business Origami

    Rachel Jones gives an in-depth overview of the Business Origami research method.

36. Business Origami: A Method For Service Design

    Chenghan Ke shares some useful tips for conducting a Business Origami collabirtive research session.

37. Themes Don’t Just Emerge - Coding the Qualitative Data

    Erika Yi’s quick guide to qualitative coding for research analysis.

38. It’s Never a Good Time to Do Research

    @mulegirl’s take on the excuses we make not to run a research study and accepting the discomfort of asking questions.

39. Ethical Maturity in User Research

    @maria_rosala from Nielsen Norman Group writes about ethical maturity in user research and their assessment.

40. Reconciling the Differences in Our Data: A Mixed-Methods Research Story

    Caryn Kieszling and Sera Mirchandani show us how we can avoid conflict and provide better recommendations when we unite qual and quant with a mixed-methods approach.

41. 5 steps to better research

    Time and again, decisions made during a research project come back to haunt us. Square up to the usual suspects and take 5 steps toward delivering better research.

42. Five dysfunctions of ‘democratised’ research. Part 3 – Research as a weapon

    The third part in @leisa’s blog post series about scaling research. This post covering when team relationships go sour and research is ‘weaponised’.

43. Elevate your research objectives - Write better research objectives to get better insights

    @productherapist explains how to refine your research objectives to gain better results from your research.

44. User research plans - who cares and how to write one

    @productherapist’s solid advice, and template, for writing a research plan for more focused research and more actionable results.

45. Five dysfunctions of ‘democratised’ research. Part 2 – Researching in our silos leads to false positives

    @leisa’s second post about the common dysfunctions about ‘democratised’ research, this focusing on researching in silos, the query effect and false positives.

46. The Horizon of Inquiry – To find time for research, don’t fight the flow—fit into it

    @mulegirl shares a model of fitting research into the flow of continuous work.

47. Five dysfunctions of ‘democratised’ research. Part 1 – Speed trumps validity

    @leisa’s calls out the tradeoffs of compromising speed with validity, the first of five research dysfunctions.

48. From insights to actions. Or, what should we do with this research?

    @leisa explains what steps need to be taken to make research actionable, what questions need to be asked and who needs to be involved.

49. We need to stop talking about usability testing…

    Christina Li of @melonxdesign waxes lyrical about asking the right questions and choosing the right research method.

50. How to Measure Emotion

    @dannyhearn_me’s introduction to measuring emotion using the BERT technique.

51. Getting all emotional with BERT

    A good introduction to the BERT (bipolar emotional response testing) technique.

52. Making Research Count by Cyd Harrell

    @adactio shares a live blogging of @cyd-harrell’s Event Apart talk Making Research Count.

53. Shadowing & dogfooding… or how we research for Monzo’s internal product

    @thea_aj lifts the lid on how Monzo researches for internal products.

54. Here’s what to do when user research doesn’t fit in a sprint

    @jseiden’s thoughts on Agile and research.

55. Cognitive Mapping in User Research

    @segibb’s thorough explanation applying the cognitive mapping method for user research.

56. Why UX Research should not be a solo show

    Probably the best explanation of Research Ops I’ve read yet, I particularly like @saritarink’s actor and production team comparison.

57. Building a Research Repo when you don’t know how

    @hugofroesUX shares some valuable lessons from building a research library.

58. Practical tips in running your first diary study - pt.1

    Running a diary study can be tough work. Here are a few tips to start you off on the right foot.

59. The journalism user research relationship

    @greggcorp outlines the relationships between journalism and user research.

60. Takeaways from Jan Chipchase’s Field Research Masterclass

    When you have the opportunity to add new methods to your UX research toolkit, grasp that opportunity with both hands!

61. How to Stop UX Research being a Blocker

    @ben_ralph has some interesting ideas on how research can co-exist within agile teams with foundational and directional research.

62. What Really Matters - Focusing on Top Tasks

    My notes on researching Gerry McGovern’s Top Tasks article for an upcoming project

63. 5 Steps to Create Good User Interview Questions By @Metacole — A Comprehensive Guide

    5 Steps to Create Good User Interview Questions By @Metacole — A Comprehensive Guide

64. Interviewing Users

    Jakob Nielsen’s advice on interviews.